What if ... We have maintenance concerns?
We only engage tradespeople who meet our office's high standard. They must be licenced and they must have public liability insurance cover to protect you and your investment.
Due to the volume of work carried out for us, we are in a position to negotiate the best possible price. We usually request from our Landlords an authorised maintenance expenditure limit to save having to worry you for authorisation on minor repairs. You will be advised of any repairs necessary over the nominated limit.
All maintenance work carried out on your property is guaranteed. If at any time we are not satisfied with the quality of the workmanship, we will instruct the tradesperson to rectify the problem immediately.
The neglect of minor repairs will always lead to major (and more costly) repairs at a later date. At i's worst, poor maintenance can cause a good tenant to leave.
Our maintenance program will ensure that problems are rectified at a competitive price.