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Business Development Manager Asset Management (03) 6331 8877
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Some nice things people have said about me: Dear Michelle, You will recall that you have been assisting my wife, Wendy and I since early May, 2008 in the matter of the investment property we purchased in Hart Street, Newstead. The house required renovation and from the outset you have provided advice to us that was invariably extremely helpful, going so far as to locate excellent tradespeople and your liason with numerous third parties on our behalf has made a world of difference to the whole experience. We wish to acknowledge your ongoing support, expertise , integrity and efficiency and hope that this letter may serve in fact as a testimonial to your superlative performance in every aspect of our business relationship. I have had, for my part, extensive commercial experience, over well nigh fifty years now. After careful consideration, I do not recall a level of expert service from anyone over this time that even approaches the commitment and results that you have achieved for Wendy and I. This statement is made with care and is to be taken literally. If an opportunity should arise where I could either in writing, or verbally expand on this testimonial, to other persons, I would welcome it. Perhaps I could summarise a few details of your performance. 1. You display expertise; your suggestions are invariably relevant and highly effective. 2. After discussion you take action immediately, not the next day or the next week. 3. Without fail, you get back to us and keep us informed. 4. You treat our investment as your own, despite the often considerable demands on your time. 5. Your efficiency is, again invariably, accompanied by a cheerful, friendly courtesy - this in itself is greatly valued by Wendy and I. We all expect a certain level of service, a level of performance, in all the myriad of small and large undertakings we embark on through life, dont we, this is surely a reasonable and rational attitude. The difference here, Michelle, is that you provide excellence. All the time. Wendy and I are indeed appreciative of this. May we wish you well in your career. Yours sincerely, Ardan A. McGuinness
I had a bad experience with a previous tenant but Peter Lees quickly found a responsible new tenant to look after my investment. A complete investment property management package that allows me to focus on my other business interests, knowing my property is in capable hands.
Peter Lees quickly returned my call to arrange a meeting to discuss managing my property and they gave me great advice about ways I could finish the property to achieve a maximum weekly return for my investment property.
An empty rental property is bad for my cash flow and Peter Lees successfully found a suitable tenant within 1 week.
Thanks, Josh Noble
Dear Michelle, I wish to thank you and all of your staff members for the management of my property over the last 6 months, if in the future I require property management services I will have no hesitation in contacting you or your staff at Peter Lees. D. Richardson
Dear Michelle, You have a very professional approach to your service, you actually surpassed any expectations I had in regards to the service you provided, I would highly recommend you and your business to any one requiring a manager of their property. Mr Lees, you have a real asset in this lady. I would suggest you look after her, she is one of the most professional people I have spoken to in many years, do not loose her Mr Lees, it would be to your detriment sir. Richard Francis-Cooke.
Dear Mr Lees I am writing to express our appreciation of the service provided by the staff of Peter Lees Real Estate. In December I spoke with several real estate agents and was impressed with the package put forward by your Property Manager, Michelle Williams. Michelle was also very professional in her demeanour, and I felt, very sincere in our conversation - everything she stated was backed up in writing. Your agency has clearly put enormous effort into preparing such a comprehensive package and after reading the information in detail we feel very comfortable in stating that 'Peter Lees lives up to their promises'. Over the course of the last 7 weeks I have spoken to a number of your staff and have found them all very helpful and pleasant. All my phone calls have been returned as have my emails within 24 hrs - we have just been through the process of building a new home and this is not (unfortunately) the practice of the majority of businesses we have dealt with! We are delighted that our beautiful home has recently been rented. Michelle did an amazing job following through with the prospective clients (as did Ashlee earlier) and her team put enormous effort into advertising our home to appropriate tenants - clearly successfully! We have every confidence in your team and have a real sense of 'comfort' knowing that our home will be looked after in our absence for the next 12 months. Well done to all members of your team - keep up the good work! We will definitely be sharing our satisfaction with your agency with our friends and business associates. Kind Regards Louise and Peter Rose
Dear Peter, We have had our property managed by your organization for a number of years and we recently sold it. I wish to thank a number of people - through you - that we have dealt with during that time. Regarding the rental management, the following staff has provided exceptional service: Gail Oliver, Michelle Williams and Renee Maynard. They were always helpful, always efficient and demonstrated superior organizational, communication and customer service skills. For us owning a property at a distance, these staff made our task as landlords possible. Please thank them for us. P & A Milliken
Your girls are fantastic - you company is the BEST firm I have dealt with from the beginning of buying the properties all the way through with the Property Management, if you ever open a branch in WA let me know please. Susan Ludbey
Michelle, Recently I made the switch to Peter Lees from another Launceston based Property Management group which really neglected my investment, In these few months I have noticed a high grade of service and all round satisfaction with all levels of management. Every step of their process has its time and place which leaves little room for error. At first I was a little worried about the higher management fees but for peace of mind as an interstate investor the choice was easy. Keep up the good work team! I recommend Peter Lees service to anyone. Stelios Tsilimos
As a company Asset Administrator dealing with various real estate agencies in both Tasmania, NSW & Queensland for property leases, purchases and sales, I had resigned to the fact that good representation and service is hard to find. Since signing my own investment property for lease with Peter Lees I am amazed to see the continued high level of service, good communication, instructions followed, high occupancy rates and good market knowledge. This is the way service should be, keep up the good work! Patricia Filgate |