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We have had our property managed by your organization for a number of years and we recently sold it. I wish to thank a number of people – through you – that we have dealt with during that time. Regarding the rental management, the following staff have provided exceptional service: Gail Oliver, Michelle Williams and Renee Maynard. They were always helpful, always efficient and demonstrated superior organizational, communication and customer service skills. For us owning a property at a distance, these staff made our task as landlords possible. Please thank them for us. Terry and Jonathon were both very helpful when it came to selling the property. Again, both were committed to keeping us informed every step of the way – Jonathon when we first considered selling the property last year and Terry with the actual sale this year. I would not hesitate to recommend your organization to others. P & A. Milliken
In a very difficult market, I could not have asked for more!! Jonathon is an excellent communicator who provides regular updates when there are things happening. Jonathons honesty in market conditions and the saleability of your home really help in understanding your own expectations. I could not thank him enough for his enthusiasm and other personal attributes that help you know you are in very capable hands. Jonathon comes with my highest recommendations if you are looking to sell a house. A massive thank you. Regards, Mathew Kenna
Dear Michelle, You will recall that you have been assisting my wife, Wendy and I since early May, 2008 in the matter of the investment property we purchased in Hart Street, Newstead. The house required renovation and from the outset you have provided advice to us that was invariably extremely helpful, going so far as to locate excellent tradespeople and your liason with numerous third parties on our behalf has made a world of difference to the whole experience. We wish to acknowledge your ongoing support, expertise , integrity and efficiency and hope that this letter may serve in fact as a testimonial to your superlative performance in every aspect of our business relationship. I have had, for my part, extensive commercial experience, over well nigh fifty years now. After careful consideration, I do not recall a level of expert service from anyone over this time that even approaches the commitment and results that you have achieved for Wendy and I. This statement is made with care and is to be taken literally. If an opportunity should arise where I could either in writing, or verbally expand on this testimonial, to other persons, I would welcome it. Perhaps I could summarise a few details of your performance. 1. You display expertise; your suggestions are invariably relevant and highly effective. 2. After discussion you take action immediately, not the next day or the next week. 3. Without fail, you get back to us and keep us informed. 4. You treat our investment as your own, despite the often considerable demands on your time. 5. Your efficiency is, again invariably, accompanied by a cheerful, friendly courtesy - this in itself is greatly valued by Wendy and I. We all expect a certain level of service, a level of performance, in all the myriad of small and large undertakings we embark on through life, dont we, this is surely a reasonable and rational attitude. The difference here, Michelle, is that you provide excellence. All the time. Wendy and I are indeed appreciative of this. May we wish you well in your career. Yours sincerely, Ardan A. McGuinness.
Dear Michelle, You have a very professional approach to your service, you actually surpassed any expectations I had in regards to the service you provided, I would highly recommend you and your business to any one requiring a manager of their property. Mr Lees, you have a real asset in this lady. I would suggest you look after her, she is one of the most professional people I have spoken to in many years, do not loose her Mr Lees, it would be to your detriment sir. Richard Francis-Cooke.
We have tried many agents over the years and have found the Jenman style of selling as used by Peter Lees to have the best outcome for me, the vendor. Peter Lees representatives Paula and Joe used the Jenman method to secure us for more than expected for our home sales. Paula sold three properties and achieved great results each time. I would not hesitate to have Paula appraise or sell any property anywhere. R. Welton
As a purchaser from another state, Michael’s service has been exemplary. When we indicate interest in a property he gives us an honest appraisal to enable us to make a fully informed decision. He always follows up on our enquiries and understands our needs as investors. R & D Curtis
We purchased our first property in Tasmania, in Newnham, in 2003 with the help of Michael. In 2004 we purchased a second at Rosevears, once again with the help of Michael. In pursuance of a portfolio of properties we purchased a third property at Mowbray, once again with the help and advice of Michael and the office team. This purchase was in 2005 and all three properties have been rented to quality tenants found by the team at Peter Lees.
Our most recent purchase is in Rocherlea and the tenant is described by our leasing agent, Helen Ryan, as a ‘darling’ tenant. Michael Ukhoff facilitated this purchase for us and once again we were well pleased with his help and advice. The quality of the advice we have been given by Michael and the supporting office staff at Peter Lees Real Estate, has ensured our continued return and ongoing use of their first class services. D. Curtis
Michael was always happy to answer my questions when I was purchasing this property and always got back to me in a timely manner. Your office staff have been nothing but helpful and efficient – many thanks. N Dubecki
To Whom It May Concern: We were very happy with the staff and service. Congratulations to Vivienne, she did a great job all the best and we will look forward to dealing with you in the future. S & T Leedham
Rebecca is a credit to the Peter Lees team. Thank you so much for everything Rebecca, you made a process that could be quite stressful into something that couldn’t have been easier. Thank you for your hard work and professionalism. J. Hollister
When the time comes, whether it is to purchase another property/or lease I will remain as a Peter Lees client. Chris Murray
The great shame of the 3 years through which we rented from Peter Lees was that we rarely had a reason to visit the office and see the lovely staff. The service was Always professional, friendly and reliable. S. Murphy
Karen was very courteous and helpful at our inspection and all questions answered at the time suggesting excellent knowledge of business. S. Yapp
Dear Michelle, I wish to thank you and all of your staff members for the management of my property over the last 6 months, if in the future I require property management services I will have no hesitation in contacting you or your staff at Peter Lees. D. Richardson
Peta-maree was fantastic to deal with and has been very friendly and prompt. J. Mitchell
The staff at Peter Lees have all been very helpful and are to be commended for their honest and friendly approach in assisting us through the whole process of settling into a new rental residence. Anonymous
Peter Lees was great – very professional, courteous and friendly. They made my move down from far north Queensland very easy. I had a place to live within 2 days. (P.S Thanks Peta-Maree) T. Ainslie
Great Service – we had a faulty hot water system issue which was attended to promptly. We also had a unforeseen issue housing our cat “Gimli” which was accommodated for without fuss. Also, the ‘welcome basket’ was well appreciated, Thanks! We were allowed to occupy the premises sight unseen due to our unique circumstances (moving interstate) which to us was a real stress reliever! P & L. Heaton
"I have been associated with Peter Lees Real Estate for many, many years as a home purchaser and residential property investor. I have no hesitation in recommending Peter Lees Real Estate to anybody seeking the highest professional and ethical standards associated with purchasing, selling, or building and managing a property investment portfolio." Doug John
Your service was so good that I cant think of any ways that you could improve it – Well done! I was given a cappuccino while I signed the contract and a hamper of goodies for my new rented home. Thank you Helen for being so warm and meeting every request promptly and without question. P.J Bone
Steve Eyles of Peter Lees Real Estate has impressed me in his ability to be honest, straight forward and direct. After talking to Steve at any stage of our sale, I was always left with a feeling that I knew all there was to know about the progress of the marketing of the property; there was never any uncertainty or confusion; and at no time was I left thinking that there was something he wasn't telling me, or that the listing price or offers of purchase were way off the mark. I have been involved in conveyancing and real estate for over 15 years and I do not believe that I could have obtained the great result that Steve achieved. Terry Byrne
Steve has been great! He kept in contact with me constantly even though we were traveling on the mainland. I have been thoroughly happy with all he has done for me and would have no qualms in recommending him to anyone considering selling their property. A very professional and thorough sales agent! Alison Bailey
Please give our thanks to Steve - he very kindly kept us up to date with things whilst Terry was unavailable. Gave up a couple of days over Easter to show us properties and said to ring his mobile anytime with any questions. Thanks Steve your a good sort. All in all we were more than satisfied with service and professionalism shown from all staff at Peter Lees and therfore would highly recommend you to anyone. Regards, Darryl & Jean Mills
Having Steve to sell our house we had no worries and no hassels. Steve always let us know what was happening with the sale of the house. We did not have to go into the office, only once and found staff very helpful. Greg & Janey Brown
I have known Steve for a number of years now, as a neighbour and a family friend. In January 2006 when I first started looking for a place to rent, Steve done his best to help find me a place, even though rental is not his area he works in. Then when it came time to buy a house, Steve provided me with great advice (financially and what to look out for in a house), and even offered to help me with advice if I was to deal with another real estate company. Overall, I found his service and advice to be of the highest quality and professional manner and I would gladly recommend Steve and Peter Lees to my family and friends. Martin Green
I cannot thank Steve enough for making the business of selling my house so easy for me. We hear of crowds walking through on open days and I was spared all of that. I would certainly recommend Steve to anyone thinking of buying or selling but at present I don't know of anyone who wishes to leave Tasmania. Thank you for the lovely book on Freycinet National Park. It will add to my happy memories of Tassie. With Thanks, Jean Rooney
Peta-maree has been friendly and warm whenever I have spoken with her. She has provided information promptly when I have requested it. It has been nice to have friendly and professional ladies assist and provide information when either telephoning or entering the office. Thank you Peta-Maree. Karen VanderVeen |